My commitment to You
To conduct training in a professional manner, treating you with respect and consideration at all times
To avoid physical contact except in an emergency or in the normal course of greeting
To make every endeavour to be on time for agreed lessons
To provide at least two weeks notice of any price increases
To refund unused prepaid hours - max 3 hours - within 12 mths of purchase, on return of Appointment & Progress card
To always use the latest training material
To advise you when to book your Theory and Practical Tests
Not to cancel or change your Practical test without your agreement, although reserve the right to refuse use of the car, if it is felt you are not ready for a test.
To operate under the Code of Practice for Approved Driving Instructors
Your commitment to Me
To be in possession of a valid provisional driving licence which must be available for inspection
To provide 24 hours notice of cancellation otherwise the full fee will be chargeable.
To be in a fit state to drive a motor vehicle when picked up for lessons
To be ready at the designated time and place to start the lesson
To disclose information which may affect your ability to drive a motor vehicle